Privacy Policy
Last Updated: 22nd April 2026
1. INTRODUCTION
Digital Wealth Protocol, operated by Be Proud Global ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.digitalwealthprotocol.com (the "Site") or purchase any of our products, programs, or services (the "Products").
This Privacy Policy is designed to comply with the Thailand Personal Data Protection Act B.E. 2562 (2019) ("PDPA"), the EU General Data Protection Regulation ("GDPR"), the UK General Data Protection Regulation ("UK GDPR"), and the California Consumer Privacy Act ("CCPA"), to the extent each applies to you.
By using the Site or purchasing a Product, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
2. WHO WE ARE (DATA CONTROLLER)
For the purposes of applicable data protection laws, the data controller is:
Be Proud Global (trading as Digital Wealth Protocol) Email: [email protected]
3. INFORMATION WE COLLECT
We collect the following categories of personal information:
3.1 Information You Provide Directly
Contact information: name, email address, and (where provided) phone number;
Account information: login credentials and user profile details for the Products;
Purchase information: billing name, billing address, and order history. (Note: full payment card details are processed directly by our payment provider and are not stored on our servers — see Section 5);
Communications: the content of emails, support tickets, and other messages you send us;
Content you submit: documentation, screenshots, and other materials you voluntarily submit (for example, as part of a refund request or support enquiry).
3.2 Information Collected Automatically
Device and usage data: IP address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, time spent on pages, and clickstream data;
Cookies and similar technologies: as described in Section 7;
Marketing attribution data: source of referral, UTM parameters, and ad click identifiers.
3.3 Information From Third Parties
Payment processors: transaction confirmation data (but not full card numbers);
Advertising platforms: aggregated or hashed data from Meta, Google, TikTok, and similar platforms where you have interacted with our ads;
Affiliates and partners: where applicable, referral information from approved affiliates.
4. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
To provide and deliver the Products you purchase, including account creation, access provisioning, and customer support;
To process payments and manage billing, refunds, and chargeback resolution;
To communicate with you about your purchases, account, or support enquiries;
To send marketing communications (where you have consented or where permitted by law), including promotional emails about our Products, new offers, and related training content. You may unsubscribe at any time using the link in any marketing email;
To improve the Site and Products, including analytics, usability testing, and product development;
To run advertising campaigns, including lookalike audiences, retargeting, and conversion tracking on third-party platforms;
To comply with legal obligations, enforce our Terms and Conditions, and protect our rights, property, and safety, and those of our users and others;
To prevent fraud and abuse, including refund fraud and chargeback abuse.
5. LEGAL BASIS FOR PROCESSING (GDPR / UK GDPR)
Where GDPR or UK GDPR applies, we rely on the following legal bases to process your personal data:
Contract: to deliver the Products you have purchased and fulfil our obligations under our Terms and Conditions;
Consent: for marketing communications, non-essential cookies, and any other processing for which you have provided consent. You may withdraw consent at any time;
Legitimate interests: to operate, secure, and improve our business, to prevent fraud, and to engage in limited direct marketing to existing customers, where such interests are not overridden by your rights;
Legal obligation: to comply with applicable laws, including tax, accounting, and consumer protection laws.
6. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We share your information only with the following categories of recipients, and only to the extent necessary:
Payment processors (e.g., Stripe, PayPal) to process transactions;
CRM and marketing platforms (e.g., GoHighLevel) to manage customer records and deliver communications;
Email service providers to send transactional and marketing emails;
Analytics providers (e.g., Google Analytics) to understand Site usage;
Advertising platforms (e.g., Meta/Facebook, Google Ads, TikTok) to deliver and measure advertising campaigns;
Hosting and infrastructure providers to operate the Site and deliver Products;
Professional advisors (lawyers, accountants, auditors) as reasonably required;
Legal and regulatory authorities where required by law, subpoena, court order, or to protect our legal rights;
A successor entity in the event of a merger, acquisition, or sale of all or part of our business.
Each third-party recipient is contractually required to protect your information and may use it only for the purposes for which we have engaged them.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies on the Site. These include:
Strictly necessary cookies: required for the Site to function (e.g., checkout, login);
Analytics cookies: to understand how visitors use the Site;
Marketing and advertising cookies: to deliver personalised advertising and measure campaign performance (including the Meta/Facebook Pixel and Google Ads tags).
You can control cookies through your browser settings and, where applicable, through the cookie banner displayed on the Site. Disabling non-essential cookies will not prevent you from using the Site but may affect some features.
8. INTERNATIONAL DATA TRANSFERS
We are based in Thailand and operate globally. Your personal data may be transferred to, stored, and processed in countries outside your country of residence, including the United States, the United Kingdom, and member states of the European Union, where our service providers operate.
Where we transfer personal data out of the EU, UK, or Thailand, we rely on appropriate safeguards such as Standard Contractual Clauses, adequacy decisions, or equivalent mechanisms required by applicable law.
9. DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:
Purchase and transaction records: for at least seven (7) years, to comply with tax, accounting, and consumer protection obligations;
Account data: for as long as your account remains active, plus a reasonable period afterwards;
Marketing data: until you unsubscribe or withdraw consent, plus a reasonable suppression period to honour your opt-out;
Support communications: for up to three (3) years after the last interaction, for quality and dispute resolution purposes.
When personal data is no longer required, we will securely delete or anonymise it.
10. YOUR RIGHTS
Depending on your jurisdiction, you may have the following rights in relation to your personal data:
Access: request a copy of the personal data we hold about you;
Rectification: request correction of inaccurate or incomplete data;
Erasure: request deletion of your personal data (subject to our legal obligations to retain certain records);
Restriction: request that we restrict processing of your data in certain circumstances;
Portability: request that we provide your data in a structured, machine-readable format, or transfer it to another controller;
Objection: object to processing based on legitimate interests or for direct marketing;
Withdraw consent: where processing is based on consent, withdraw that consent at any time;
Non-discrimination (CCPA): exercise your privacy rights without being discriminated against in price or service;
Opt-out of sale (CCPA): we do not sell personal data, but where applicable, you have the right to opt out of any such sale;
Lodge a complaint: with a data protection authority in your jurisdiction (for example, the Office of the Personal Data Protection Committee in Thailand, the Information Commissioner's Office in the UK, or your local EU data protection authority).
To exercise any of these rights, email [email protected]. We will respond within the timeframes required by applicable law (typically 30 days).
11. SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential. Notify us immediately at [email protected] if you suspect any unauthorised access to your account.
12. CHILDREN'S PRIVACY
The Site and Products are intended for adults aged 18 and older. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18 without verified parental consent, we will take steps to delete that information.
13. THIRD-PARTY LINKS
The Site may contain links to third-party websites, plugins, or services not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policy of every website you visit.
14. DO NOT TRACK SIGNALS
Some browsers transmit "Do Not Track" signals. Because no common industry standard currently governs how such signals should be interpreted, we do not presently respond to them. We will update this Privacy Policy if this changes.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect the most recent revision. Material changes will be communicated by email or a prominent notice on the Site. Your continued use of the Site after changes take effect constitutes your acceptance of the revised Privacy Policy.
16. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:
Digital Wealth Protocol Email: [email protected]